If you are having a bespoke light fitting custom made especially for you, delivery times will have been explain ed to you by our staff. We will notify customers if a product has been discontinued or if delivery will be longer than stated on our website.
All our products are supplied subject to availability if, at the time of your order, an item is out of stock we will inform you as soon as possible so you can decide whether you want to cancel the order, wait for the product to become available or choose an alternative. Please be aware that we do not deliver to shipping agents for onward transmission.Įvery effort is made to deliver your goods as quickly as possible and we show an expected delivery date next to each product on our website. We regret that we can only deliver to addresses with a UK postcode (includes Northern Ireland, Scottish Highlands and Islands and Channel Islands). The rate may change but is currently 20% for orders made from the UK. VAT Value Added Tax is included in your checkout total. If you do not receive this email please let us know. Once you have placed an order on our website you will receive an automatic acknowledgement. If you wish to cancel an order before delivery has been arranged, please inform us in writing as soon as possible from the same email address used to place the order. These codes are non-transferable and you must ensure you are eligible to use the code.
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If you have been given a promotional discount code you will be able to enter this during the checkout process. If an order is refused any money paid will be refunded by the original method of payment. We reserve the right to refuse any order for any reason. Sage Pay is a leading internet payment processing company and transactions are 100% secure.Īll online payments are subject to a fraud security check prior to any order being accepted. Online transactions are processed using the trusted secure payment gateway ‘Sage Pay’. You are required to make payment for the whole amount of your order (including any delivery charges if applicable) at the time your order is placed. Payments can be made by BACS transfer by request. You can pay for products using most major debit cards or credit cards, from a PayPal account or by redeeming one of our gift vouchers. All payments must be in British Pounds Sterling. Our shopping pages will guide you through the steps you need to take to place an order with us.